private property towing

We inspect property for appropriate services.

RESIDENTIAL TOWING

TOWING IS A SERVICE TO GUARANTEE AVAILABILITY OF RESIDENTS’ PARKING SPACE

When one resident uses more parking stalls than their living unit is allocated, the complex is deprived of exactly that many parking stalls for the balance of residents. Conversely, many units do not use all their parking stalls. But, if the threshold of demand for parking stalls in a complex exceeds the supply, the next arriving residents have no place to park until someone leaves. When complaints from late arriving residents increase, or if the parking fills up earlier every day, management is called upon to make a decision. In order to provide residents their right to “quiet enjoyment” of their home, or when a large number of residents consume more than their allocated number of stalls for their unit, management must install a program to guarantee that all residents receive their contracted space for parking, no more, nor less.

REQUIRED PARKING PERMITS:

When parking permits are required, the valid parking permits must be visible from the exterior of the vehicle, or they are towed. If you believe your permit is visible please have an attendant at Rebello’s Towing Services, Inc. (RTS) accompany you to inspect your vehicle for verification.

THERE WILL NOT BE ANY CHARGE IF THE PERMIT IS WHERE IT BELONGS, AND VISIBLE FROM OUTSIDE THE VEHICLE.

Permits are allocated by management to control the number of vehicles on the property and where vehicles can park. Most properties require vehicle owners to register the vehicle in order to obtain a permit. Your permit must be properly displayed on the vehicle for inspection. RTS is contracted by management to inspect the parking lot and tow vehicles that do not have valid, visible parking permits. Law requires that an independent security or management person verifies the parking rule violation before the vehicle is touched by the tow company. RTS drivers are paid wages, not commission; their function is to inspect for parking violations, obtain verification from an authorized person, and tow and store the vehicles carefully, and properly. Therefore, their incentive is to do their job professionally, they do not financially benefit by any one tow.

It would be onerous for parking lot inspectors to check every vehicle license number against a list, or go door to door looking for the vehicle owners. Such an onerous time consuming function would require additional security services fees, which would increase the complex operating cost, and subsequently would be passed on to all residents. Consequently, residents who do not violate parking rules would then be participating with the cost created by rule-violators. It is labor intensive to discover residents with two vehicles parked on the property in violation of the rules.

EXAMPLE: Residents could register one vehicle and then hang that parking permit in a second vehicle. The inspector would be required to check every license plate against the registration list, whether or not it had a permit. If they were required to check all license plates against the list, permits would not be necessary.

THE PURPOSE OF PERMITS IS TO CONTROL THE NUMBER OF VEHICLES, AND KEEP THE COST OF INSPECTION TO A MINIMUM.

See our Managed Parking Section for more informantion.

MANAGED PARKING

TOWING IS A SERVICE TO GUARANTEE AVAILABILITY OF RESIDENTS’ PARKING SPACE

Parking spaces are finite for each property, and the professional manager will analyze value to the residents in terms of administration load and dollars received. Each space, covered or open parking, numbered or unnumbered, constitutes the parking space inventory.

In high density living environments, parking spaces, beyond a minimum number of spaces per unit (perhaps one), can be managed with:

Little or no administration

No registration of vehicles, no frantic phone calls at night or on the weekend because they bought a new car; management does not register vehicles, resident receives a permit that can be transferred to another vehicle.

Potential Income

If residents continually have more cars than assigned spaces, it is foolhardiness not to take advantage of supply and demand factors.

No recurring cost to the complex

The first permit is normally included with their unit. At $50 each for replacements, which cost the complex $2.00 or $3.00 each, providing parking permits becomes profitable.

BENEFITS TO THE RESIDENT:

Residents with extra vehicles or roommates are provided an option of an additional parking space. Their parking space is always available as long as enforcement towing is provided by management Livability is improved because of easier parking availability.

Good neighbor relations are more conducive because of fewer potential problems between residents.

BENEFITS TO MANAGEMENT:

Income to the complex
Control over the parking lot
Reduction of complaints over parking availability
Residents who are not capable of managing their vehicle parking spaces are towed, making a better place to live for others.

COMMON RESIDENT CONCERNS:

WHY SHOULD I PAY – THE PARKING PERMIT WAS IN THE CAR, JUST NOT IN SIGHT
The permit was not valid or visible from outside the vehicle, and it was properly towed and stored; the labor, use of equipment and facilities must to be paid:

Inspectors nor drivers are permitted to open vehicles to look for permits. If the registration numbers are not visible from outside the vehicle, inspectors nor driver are allowed to open the vehicle to turn the visible permit over, move it to see the numbers, etc.

WHY SHOULD I PAY – THE PERMIT WAS STOLEN
The permit was not valid or visible from outside the vehicle, and it was properly towed and stored; the labor, use of equipment and facilities must to be paid:
It is the vehicle owner’s responsibility to report stolen permits to the police and both lost and stolen permits to management in order obtain a replacement. If it was stolen you should discuss with management the possibility of finding someone using it on the complex and then have them arrested. Recovery of the cost of towing and a replacement permit may be covered by your auto insurance

We meet with you on the property to review handicap and fire lane markings, the location and number of required signs, and the value of parking permits and how they work with our services.

We review our contract with you and answer questions on california and local regulatory laws. We also prepare, deliver, and install aluminum signs with vinyl lettering within a few days. RTS can deliver and install custom made signs with the unique property information for each installation. The signs are aluminum, baked-on enamel finish, overlaid with vinyl lettering, giving a ten-year life expectancy.

For properties located in San Jose:

RTS processes all items relating to San Jose permits.

Return the following documents & fees to RTS for processing:

  • Endorsed private property services contract,
  • Endorse the San Jose private property tow application – return to RTS for processing
  • Write check payable to RTS for the signs, installation, and San Jose city permit fee (refer to setup analysis).

RTS will prepare and install the signs and deliver the San Jose city permit application and fee for processing.

The city will inspect the property for the sign installation usually within two weeks and return the approved tow permit.

  • City of San Jose Tow Permit Applications
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  • City of San Jose Tow Permit Applications
    Download
  • City of San Jose Tow Permit Applications
    Download

All other cities:

Follow the first step above; skip the steps involving permit fees which are for San Jose only. Towing services can begin 96 hours after the signs are installed.

Information available:

  • Laws covering private property towing
  • Fire-lane definitions and requirements
  • Sign requirements
  • Copy of resolution of the council of San Jose adopting a fee schedule for tow services agreements
  • Rebello’s towing service, inc. Workers compensation and liability coverage’s
  • Business references include property owners or property managers upon request.